Privacy Policy

1. Overview

SuiteSciens respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, sign up for Net+ ERP Insights, use one of our assessment tools, book a discovery call, or otherwise communicate with us.

This policy applies to information collected through suitesciens.com and related SuiteSciens website pages, including assessment pages such as the NetSuite Health Check, Audit Readiness Scorecard, and NetSuite AI Readiness Assessment. It does not replace any confidentiality, data processing, or service terms in a signed client agreement, statement of work, or master services agreement.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Contact details, such as name, work email address, phone number, company name, job title, and location.
• Business and operational context, such as company size, industry, NetSuite environment details, systems used, implementation status, pain points, priorities, and assessment responses.
• Newsletter signup information for Net+ ERP Insights.
• Discovery call or meeting information, including scheduling details and topics you want to discuss.
• Communications you send to us, including messages, requests, and attachments.

Information collected automatically

When you use our website, we may collect technical and usage information such as:

• IP address, browser type, device type, operating system, referring pages, pages viewed, links clicked, and time spent on the site.
• Cookie identifiers and similar tracking technologies.
• Approximate location derived from IP address.
• Campaign and referral information, such as whether you arrived from LinkedIn, email, search, or another website.

Information from third parties

We may receive information from third-party business tools and platforms we use to operate the site, manage leads, send email, schedule calls, analyze website performance, or run campaigns. Examples may include email marketing platforms, analytics tools, CRM systems, scheduling tools, form tools, and advertising or social platforms.

3. How We Use Information

We use personal information to:

• Respond to inquiries and discovery call requests.
• Provide assessment results, recommendations, or follow-up related to the NetSuite Health Check, Audit Readiness Scorecard, NetSuite AI Readiness Assessment, or similar tools.
• Send Net+ ERP Insights and other communications you request.
• Understand website performance and improve website content, service pages, and assessment tools.
• Identify relevant services, resources, or next steps for prospective clients.
• Manage marketing campaigns and understand which channels are effective.
• Protect the security, integrity, and availability of our website and systems.
• Comply with legal obligations and enforce our rights.
• Create aggregated or de-identified insights that do not reasonably identify a specific individual.

4. Assessment Tool Data

Our assessment tools are designed to help visitors identify potential NetSuite governance, operational, audit readiness, or AI readiness considerations. When you complete an assessment, we may use your responses to generate results, understand your business context, follow up with relevant resources, and improve the assessment experience.

Please do not submit confidential, highly sensitive, regulated, or client-specific data through a website form unless we have a written agreement in place that authorizes that exchange. Formal client work, including access to NetSuite environments or sensitive business records, should be handled under a separate agreement.

5. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, measure site performance, understand visitor behavior, and evaluate campaign effectiveness.

Some cookies are necessary for the site to function. Others may support analytics or marketing. You can usually adjust your browser settings to block or delete cookies. If the site uses a cookie banner or consent tool, you may also manage your preferences through that tool.

6. How We Share Information

We may share personal information with:

• Service providers that help us operate the website, host content, manage forms, send email, schedule meetings, analyze site traffic, manage CRM records, or support marketing campaigns.
• Professional advisors, such as lawyers, accountants, insurers, or auditors.
• Business counterparties in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• Government authorities or other parties when required by law, legal process, or to protect rights, safety, and security.
• Other parties with your direction or consent.

We do not sell personal information for money. If certain analytics or advertising technologies are considered a “sale,” “share,” or targeted advertising activity under applicable privacy laws, we will provide any required choices where those laws apply.

7. Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information because:

• You provided consent, such as signing up for a newsletter.
• Processing is necessary to respond to your request or take steps before entering into a business relationship.
• Processing supports our legitimate business interests, such as operating the website, improving services, managing leads, and securing our systems.
• Processing is necessary to comply with legal obligations.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, maintain business records, support marketing preferences, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary based on the type of information, our relationship with you, legal requirements, and operational needs. We may retain aggregated or de-identified information for longer periods.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, network, or electronic transmission is completely secure, so we cannot guarantee absolute security.

10. Your Choices

You may:

• Unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us.
• Request that we update or correct your contact information.
• Decline to provide optional form fields, though this may limit our ability to respond.
• Adjust browser settings to block or delete cookies.
• Contact us about privacy requests using the information below.

11. Privacy Rights

Depending on where you live and whether applicable privacy laws apply to SuiteSciens, you may have rights to request access to, correction of, deletion of, or portability of personal information. You may also have rights to opt out of certain processing, such as targeted advertising, sale, or sharing of personal information, where applicable.

We will not discriminate against you for exercising privacy rights. To make a request, contact us using the information below. We may need to verify your identity before responding.

12. International Visitors

SuiteSciens is based in the United States. If you access the website from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. Those jurisdictions may have privacy laws different from the laws where you live.

13. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

14. Third-Party Links

Our website may link to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. Review their privacy policies before providing information to them.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means the revised policy applies going forward.

16. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

SuiteSciens

1 Innovation Way
Woodstock, GA 30188

Email: info@suitesciens.com

Phone: +1 470-752-5520